What am I paying for?
Marketing services for your property. Package fees and campaign credit are not property purchase money, deposits, investments or escrow. See the catalogue for deliverables and exclusions.
Property. People. Possibility.
Frequently asked questions
Answers about packages, payment, campaign credit and account access.
Which payment methods are available?
AQPAY cards and Fena Pay by bank are being connected. Payments remain disabled during setup; the checkout will confirm enabled methods before a payment can be initiated.
Can I request a refund?
Use the customer account or contact support with your order reference. Unused credit and the work delivered are reviewed against your approved terms. Statutory consumer rights remain unaffected.
Where are my invoices?
The customer account has an invoices area with print and email actions. Issued invoices appear against your order. Contact support if you need help finding a document.
FAQ
Frequently Asked Questions
Understand the marketing services, package scope and your customer account.