These terms and earlier orders
These terms describe the marketing services in our current catalogue. The scope, total price and delivery schedule in your written order confirmation form part of your agreement. Earlier orders retain their original terms and any applicable guarantees; contact us with the original confirmation if you need help.
Who we are
Your service provider is ClickSell Property Ltd, company number 17054255. Registered address: 5 Brayford Square, London, E1 0SG, United Kingdom. Email: support@clicksellproperty.com. Telephone: +44 7441 393364.
The services
We provide the marketing deliverables listed in the selected package for one property. We do not sell the property, provide investment services or handle purchase deposits, escrow or sale proceeds. No buyer, enquiry count, sale price or financial return is guaranteed.
Fees and exclusions
One-off service fees are £500 for Marketing Review, £1,000 for Listing Essentials, £2,000 for Launch, £5,000 for Growth and £10,000 for Premium. All prices are in GBP. ClickSell Property Ltd is not VAT registered; VAT is not charged. Advertising spend, photography, paid portal placement, estate agency commission and conveyancing are excluded unless separately agreed in writing. You will be shown the full payable price before any payment is authorised. Custom marketing credit is subject to the separate balance terms.
Your brief and delivery
You must have authority to market the property and rights to the materials you supply. We agree the property brief, factual claims and approved content with you. The delivery schedule is confirmed in writing; a managed campaign starts on its agreed launch date after the required brief and materials have been received. No work starts during an applicable consumer cancellation period unless you separately request early performance.
Your customer account
A single-use email link verifies your email and signs you in without a password. Protect your email account, do not forward sign-in links and provide accurate details. Your account gives access to your own orders, posted credit, issued invoices and refund requests. Sessions expire and may require a new sign-in link.
Order acceptance
An order is accepted when we issue written confirmation of its scope, total price and delivery schedule. A payment page or return to this website alone does not confirm successful payment. Property viewings, negotiations and transactions are arranged separately with appropriately authorised professionals.
Support and complaints
The cancellation and refund policy forms part of these terms. For a question or complaint, email support@clicksellproperty.com with your order reference and a description of the issue. We will review it and explain the next steps. Nothing in these terms limits rights that cannot lawfully be excluded.
Payment availability
Available payment methods and the total price are shown at checkout. Contact our team to discuss the catalogue and your property brief. Read the terms displayed with your order before authorising a payment.